![]() DTMF is the signal sent from the IP phone to the network, which is generated when pressing the IP phone's keypad during a call." If DTMF is sent from an IP phone (here Cisco ATA) to the network (here Internet), how could it affect dialing internal numbers by callers, which are sent in the opposite direction-from ATA to ministation? Question 1: According to theory, "DTMF (Dual Tone Multi-frequency), better known as touch-tone, is used for telecommunication signaling over analog telephone lines in the voice-frequency band. He only remembers that he changed DTMF method: he turned off 'RFC2833' and switched to 'Inband' or 'SIP INFO'. But, alas, he doesn't remember what he had done exactly. ![]() ![]() A sysadmin who previously ran this system had changed some settings on SPA122 on the advice of other people, which solved the problem. First the problem with dialing internal numbers was the same. Prehistory: Earlier instead of Grandstream HT812 was Cisco SPA122. When dialing from IP phones, pressing additional numbers almost always works fine, but when dialing from mobile phones, it almost always fails. In these cases they are switched to the default telephone set (which belongs to a secretary), as if a wrong number was dialed. Problem: When dialing internal numbers, callers are not always switched to the corresponding telephone set. After that he is switched to a telephone set with the corresponding internal number. While an IVR of the ministation is playing, the caller presses some additional internal numbers. Situation: When a caller dials a number which belongs to a hosted PBX, the call lands on the HT812, then it is switched to the ministation. Internet => Grandstream HT812 with hosted PBX users => analog ministation Panasonic => analog telephone sets
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